Citibank
Citi is a leading global bank with a capacity which has 200
million customers and is in 160 countries. Citi provides various banking
products and services, including consumer banking and credit, corporate and
investment banking, securities brokerage, transaction services, and wealth
management services to its customers, corporations, governments and
institutions.
Citibank, NA, Indonesia Branch ("Citibank") is a
branch of Citibank, NA Headquartered in New York, U.S.A. Citigroup Inc.
("Citigroup") fully owns Citibank, NA. We first present in Indonesia
in 1918 through its predecessor company, The International Banking Corporation
in Batavia and Surabaya. Although the branch was closed in the 1920s, Citibank
is back in Jakarta in 1968 and offers a range of banking services. Global
Consumer Group is one of the main business at Citibank Indonesia managing
consumer financial services markets. Consists of four business groups, namely
Banking Services (Retail Banking), Credit Card, Personal Loan - Personal Loan
and Citifinancial.
Citybank, a major international bank, is the consumer
banking with financial services giant citygroup. Citybank was founded in 1812
as the City Bank of New York, kemuadian First National City Bank of New York.
In March 2010, citygroup is the third largest bank holding company in the
United States by total assets, after Bank of America and JP Morgan Chase.
Citybank has retail banking operations of more than 100 countries worldwide
teoriti. More than half of the 1,400 offices located in the United States.
In addition to banking, insurance meawarkan Citybank, credit
card and investment products. Their online services division is among the most
successful in the field, claiming about 15 million users. As a result of the
global financial crisis of 2008-2009 and huge losses in the value of its subprime
mortgage assets, Citybank rescued by the U.S. government under plans agreed for
citygroup. On 23 November 2008, in addition to helping start $, 25 billion, a
further $ 25 billion invested in the firm together with guarantees for risky
assets for $ 306.000.000.000
Founded in 1812 as the City Bank of New York, ownership and
management of the bank was taken over by Moses Taylor, a protégé of John Jacob
Astor and one of the business giants in k-19 century. During the Taylor rule,
majority of the banks functioning segabai financial center and business finance
to a broad kerjaa sendiri.Taylor Citybank first president was Col. Samuel
Osgood, born in North Andover, Massavhusetts. National City became the first
U.S. national bank to open office overseas perbankkan when branches diBuenos
Aires, Argentina, dibukaa in 1914. Many kanor current international citi older,
offices in London, Shanghai, Calcutta, and elsewhere opened in 1901 and 1902 by
Iternational Banking Corporation (IBC), a company hired to conduct banking
business outside the U.S., at that time prohibited krgatan national banks in
1918, IBC became a wholly owned subsidiary and merged kemuadian bank.Pad to
1919, bathtub has become the first U.S. bank has $ 1 billion in aet. Charles E.
Mitchell terilih as President in 1921 and in 1929 was made chairman, a position
he held until 1933. In countries outside the United Amrika. Policies pursued by
the bank under the leadership of Mitchell segabai seen by one of the economic
history of the main causes of the 1929 stock market crash, which led eventually
to the Great Deperssion. In 1933 a Senate committee, commission pecora,
investigated Mitchell for his part in tens of millions of dollars in losses,
excessive pay, and tax avoidance. Senator Carter Glass said of him:
"Mitchell more than 50 men is responsible for this stock crash. On
December 24, 1927, its headquarters in Buenos Aires, Argentina, detonated by
the Italian anarchist Saverino In Geovanni, in the framework of the
international campaign supporting Sacco and Vanzetti. In 1952, James Stilman
Rockefeller was elected president and kemuadian chairman in 1959, serving until
1967. Stilman dalah direct descendant of the Rockefeller family through the
William Rockefeller (brother John D.) branch. In 1960, a second cousin, David
Rockefeller, became president of the Chase Mahattan Bank, National City of New
York old rival for dominance in the banking industry in America.
Retail
Banking
Citibank retail banking in Indonesia operates 19 branch
offices and 102 ATMs in six major cities in Indonesia, namely Jakarta,
Surabaya, Bandung, Medan, Semarang and Denpasar.
Citibank has expertise in Wealth Management where we provide
financial advisory services in order to grow client assets and protected.
Understand that every individual have different needs and financial goals are
different, so we helped formulate c financial solutions in order to achieve the
aspired goals.
Citibank has the innovative products and comprehensive,
ranging from traditional savings through bancassurance and mutual funds. In
short, Citibank aims to provide integrated financial solutions by leveraging
the expertise and international network.
Banking Wealth Management we have a world-class service that
prioritizes personal service. We have a dedicated team of relationship
management that will assist in determining strategies to develop and protect
the investment in accordance with the risk profile of each customer.
In addition our services also comes with extensive ATM
network. Citibank customers can freely use the 11,000 ATMs in Indonesia using
the logo Plus network. Plus, access information via Citibank Online (Internet
Banking), Citi Mobile (Mobile Banking), and our cutting-edge innovation that,
Citibank Webcam service that enables customers to meet face to face through the
monitor by our staff.
Key People
Tigor Siahaan - Chief
Country Officer
Suparman
Kusuma - Card Business Head
Kahar
Anwar - Citi Commercial Head
Ditta
Amahorseya - Director, Country Corporate Affairs Head
Credit Card
Credit card business started in 1989. Citibank is the
pioneer of the credit card business in Indonesia by always presenting
innovative and exciting programs for its customers.
Citibank credit card types include share market segments.
Currently we have 9 kinds of credit cards are: Citibank Ultima Card, Citibank
Platinum Card, Citibank Gold Card, Citibank Silver Card, Citibank Choice Card,
Citibank Clear Card, Citibank Cash Back Card, Garuda Indonesia Citibank Card,
Citibank and Telkomsel Card.
In addition to the use of credit cards as a means of
payment, we also provide added value to support the lifestyle needs of its
customers through products like Clear Card for young professionals, Cash Back
rewards to customers who want in cash, Garuda Indonesia Citibank Card for
frequent travelers , and Citibank Telkomsel Card for requiring intensive
telecommunications.
We emphasize the importance of peace (peace of mind) as one
of our priorities. To that end, Citibank has a system and the specialized staff
on duty to monitor the pattern of customer transactions. Through CitiPhone
banking are ready to serve our customers for 24 hours. Besides, we also provide
education to clients and the general public through the "Use Credit
Wisely" which can be accessed through the site www.citibank.co.id
We continue to improve the service by implementing a
technology infrastructure capable of processing large amounts of data to
achieve efficiency in every transaction. We have the largest payment network in
Indonesia, which includes more than 11,000 locations payment of 13 banks and
post offices that enables our customers to pay with a credit card is easy.
Citibank
Personal Loan
Citibank Personal Loan Citibank introduced in 2003. Citibank
Personal Loan is intended to serve the financial needs of our customers by
providing the ease and convenience of obtaining loan funds.
These loans are available without the need for collateral
and have a competitive interest rate. With fixed monthly payments, customers
can manage the flow of their personal finances better. Citibank will provide
the funds to make the transfer directly to the customer's account.
Citibank offers loans ranging from Rp 4 million to Rp. 200
million with a maximum repayment period of 36 months.
Generally these loans are used for education, travel, home
renovation, marriage and other needs.
Citifinancial
Citibank Citifinancial launched in August 2004 - as a lender
for the lower middle class. Products in the form of loans with fixed repayment
methods and flexible up to 48 months. Citifinancial approach to the surrounding
community is well received, customers can meet face to face and interact
directly with our staff. In lending, Citifinancial has always stressed the
importance of budgeting and cash flow analysis process. Thus, we also educate
clients and potential clients about how to manage their finances responsibly
and take out loans in accordance with their capabilities. Citifinancial
currently has 56 branches spread across six major cities of Jakarta, Bandung,
Semarang, Surabaya, Medan, and Denpasar.In 2007, Citifinancial in cooperation
with PT Pos Indonesia. This collaboration aims to expand the coverage area of
Citifinancial in Indonesia's market reach by leveraging the breadth of
distribution of PT Pos Indonesia
Time Line
2004 - Citibank
launches Citifinancial.
2005-2007
– Citibank receives the Indonesia Best Brand Award from SWA Magazine.
2006 –
Citibank ranked Best Bank On Service Quality by a banking sector customer
service poll conducted by Infobank magazine in collaboration with the Institute
of Service Management Studies (Trisakti University,
Jakarta).
2007 –
Receives the Employer of Choice Award from Warta Ekonomi.
2007 –
Receives the Indonesia Bank Loyalty Award in the Savings Account and Credit
Card Category from InfoBank.
2007 -
Receives the Best Internet Bank Award from Global
Finance.
2007-
Receives the eCompany Award from Warta Ekonomi.
2007 -
Receives the Best Financial Performance Award from Infobank.
2007 -
Receives the Best Foreign Bank from Finance Asia.
2007 -
Receives the Indonesia Most Admired Company 2006 Award (for 2 consecutive
years) from Business Week and FrontierMarketing Research.
2007 -
Receives the Best Wealth Management and Retail Bank & Service Satisfaction Index from
Marketing Magazine & CCSL.
2007 -
Receives the Best Corporate PR Program award from Mix Magazine.